{"id":7387,"date":"2025-04-15T16:59:18","date_gmt":"2025-04-15T14:59:18","guid":{"rendered":"https:\/\/pipple.nl\/fhris-ontzorgt-backoffice-met-razendsnelle-genai-chatbot-van-pipple\/"},"modified":"2025-04-15T17:52:22","modified_gmt":"2025-04-15T15:52:22","slug":"fhris-relieves-back-office-workload-with-ultra-fast-genai-chatbot-from-pipple","status":"publish","type":"post","link":"https:\/\/pipple.nl\/en\/news\/fhris-relieves-back-office-workload-with-ultra-fast-genai-chatbot-from-pipple\/","title":{"rendered":"Fhris relieves back office workload with ultra-fast GenAI chatbot from Pipple"},"content":{"rendered":"<p>What do you do when your organization grows faster than your support team can scale?<\/p>\n<p>That&#8217;s exactly the challenge Fhris faced. Their back office receives thousands of user questions every month. To provide answers, employees had to navigate a maze of collective agreements, contracts, wikis, and manuals\u2014a time-consuming, error-prone, and frustrating process.<\/p>\n<p>Together, Fhris and Pipple developed a 100% secure, customized GenAI chatbot tailored precisely to the organization&#8217;s needs. The chatbot provides clear and accurate answers instantly, significantly reducing pressure on the back office. New employees can also be onboarded much faster\u2014on average, even 67% quicker than before. Additionally, Fhris retains full control over the source materials used and data privacy, which is crucial within their operational environment.<\/p>\n<p>In this video, Fhris shares their experience: the impact of GenAI, their collaboration with Pipple, and how AI helps them be prepared for the future.<\/p>\n<p data-start=\"294\" data-end=\"372\">\n<p><iframe loading=\"lazy\" title=\"REFERENTIE   PIPPLE X FHRIS 2\" width=\"900\" height=\"506\" src=\"https:\/\/www.youtube.com\/embed\/8ySbuaxzgzw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"What do you do when your organization grows faster than your support team can scale? That's exactly the challenge Fhris faced. Their back office receives&hellip;","protected":false},"author":15,"featured_media":7391,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[238],"tags":[],"class_list":["post-7387","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fhris relieves back office workload with ultra-fast GenAI chatbot from Pipple - Pipple<\/title>\n<meta name=\"description\" content=\"Discover how Fhris rapidly scales and drastically improves back office support with a secure, custom GenAI chatbot from Pipple.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pipple.nl\/en\/news\/fhris-relieves-back-office-workload-with-ultra-fast-genai-chatbot-from-pipple\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fhris relieves back office workload with ultra-fast GenAI chatbot from Pipple - 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