1. The technology is not the challenge
The report shows that 95% of companies do not get a return on their AI investments, mainly because pilots do not develop into real business impact. Only 5% manage to realise substantial value. The difference is not in technology, but in approach: organisations that choose partners who truly integrate AI systems into their processes and learn from feedback are demonstrably more successful.
Pipple has extensive experience in developing and implementing AI solutions that are not just pilots, but are actually integrated into daily operations and continuously improved by learning from user feedback.
2. Focus on customisation and workflow integration
Successful AI implementations are not generic, but deeply integrated into existing workflows and processes. Customers who opt for standard tools often get stuck in pilot projects. The winners are those who deliver AI solutions that align with the customer’s unique processes and can flexibly adapt to changing requirements.
Our approach delivers tailor-made solutions that seamlessly integrate with the customer’s existing systems and processes, with minimal disruption and maximum adoption by employees.
3. Fast and measurable ROI, especially in back office and operations
The report shows that the largest and fastest ROI from AI is often found in back-office automation and operational processes, not in the visible sales and marketing functions where most of the budget goes. Organisations that tackle these areas save millions on external agencies and BPO contracts, without major reorganisations.
Our approach focuses on realising measurable value, particularly in the processes where the most can be gained, such as document processing, customer contact and administrative tasks.
4. Cooperation and partnership as a success factor
The report emphasises that external partnerships with specialised AI parties are twice as successful as internal development projects. Customers who choose a partner such as Pipple benefit from proven implementation strength, domain knowledge and a results-oriented approach.
Pipple works as a strategic partner with the customer, focusing on co-creation, knowledge transfer and sustainable implementation.
5. Security, trust and flexibility
Customers want AI solutions from a party they trust, one that processes their data securely and can respond flexibly to changing processes. Pipple meets these requirements through its ISO27001 certification, transparent collaboration and ability to respond quickly to changing customer requirements.
In summary:
Pipple distinguishes itself by providing AI solutions that truly work in practice, that learn and adapt, that deliver value quickly, and that are developed and implemented in collaboration with the customer. These are precisely the success factors that the report identifies as decisive for achieving AI impact.
